Confidential one-on-one interviews
Independent career professionals meet with employees individually, creating space for conversations that may be difficult to have with a manager or colleague.
Employee Retention & Organizational Development
Hear what employees cannot say at work.
Well-being Bridge Service (WBS) connects employees and organizations through confidential, third-party career interviews—helping people reflect and helping organizations see what deserves attention.
How WBS works
From individual voices to organizational action
Our three-step approach balances employee confidentiality with the organization’s need to understand recurring themes and improve the workplace.
Anonymized organizational insights
Employee voices are organized at an aggregate level so leaders can understand workplace patterns without exposing an individual’s private conversation.
Practical improvement proposals
We help management and HR translate the findings into realistic actions for employee retention and a healthier workplace.
Privacy by design
A neutral place to speak—and a responsible way to learn
Individual interview content is not disclosed to the organization without the person’s consent.
Organizational reporting focuses on anonymized patterns and workplace themes rather than identifying individuals.
WBS is designed to complement—not replace—internal management, HR processes, medical care, or emergency support.
About the operator
Supporting career development from Sapporo, Japan
WBS is operated by NPO法人キャリア形成推進研究所, a nonprofit organization based in Sapporo. Led by Yasuyuki Horiguchi, a nationally certified career consultant in Japan, the organization supports individuals and workplaces through career development and dialogue.
Services are available in person or online. Please contact us to discuss language needs and delivery arrangements.
Let’s start with a conversation.
Tell us about your organization, the challenges you are seeing, and what kind of support you are exploring.
Contact WBS